Delivery

Delivery Information

We offer a range of delivery services to UK Mainland customers.  Add products to your shopping basket for a bespoke quotation.

Local Customers

You can order and collect from our Hitchin address for free. Please note that you should always call us before travelling to double-check that we have the item ready for you to collect.

Free Local Delivery

We also offer a free local delivery service, usually provided by Debbie & Snoop (her loyal canine companion).  We are currently able to offer this throughout the SG1-SG9, SG15-SG19 and MK45 postcode areas.

UK Mainland Delivery

We offer the following rates for UK mainland delivery:

 

 

Weight From

 

Weight To

 

2nd Class

 

1st Class

 

Courier 3-5 working days

 

Parcelforce Next Day

 

0Kg

 

1Kg

 

£3.90

 

£4.40

 

n/a

 

£16.49

 

1Kg

 

2Kg

 

£3.90

 

£6.55

 

 n/a

 

£16.49

 

2Kg

 

5Kg

 

 n/a

 

 n/a

 

 £7.45

 

£17.48

 

5Kg

 

10Kg

 

 n/a

 

 n/a

 

£9.95

 

£20.90

 

10Kg

 

15Kg

 

n/a

 

n/a

 

£16.55

 

£27.64

 


 

 

 

 

 

 

 

 

 

 

 

 

When will I receive my order?

Packing & Dispatch Time:

We aim to dispatch most orders within 2 working days, with most items being dispatched within 1 working day. Please note that if your item has a product code starting TTP  it may take up to 3 working days for your order to be dispatched.

Delivery Time:

For UK orders delivery usually takes 1-3 working days from date of dispatch, depending on the delivery option that you select.

Please Note: Next-Day delivery from the point of dispatch (most carriers only count working days for next-day delivery).  If you need your item very urgently we always suggest you call to check we can meet your expectations first. This faster delivery service will not always improve speed of dispatch, please contact us if your order is very time critical.

We use a range of courier service providers for large or expensive items and Royal Mail services for smaller packets (usually items under 2kg and worth less than £25). We frequently change our courier provider to ensure we get the best prices and can pass these savings onto our customers. If knowing the exact provider is important we suggest you contact us before placing your order.

In some cases some products are dispatched directly from our supplier, you will not be charged any extra for this service.

It is good practice to check your parcel for any damage before signing for it from a courier.

UK Highlands & Islands of Scotland

Postcodes IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE

Northern Ireland, Isle of Man and Isles of Scilly

Postcodes BT, IM, TR21-25

Channel Islands classed as an International Destination….Add the items to your basket and contact for pricing and delivery speeds.

 

 

 

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